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Can I find out about deductibles and out-of-pocket costs on my health plan, even if members of my family insured on my policy have Confidential Communications Requests (CCRs) in place?

Yes. All plans have out-of-pocket maximums and deductible caps. Once your family has reached the cap or maximum, you no longer have to pay deductibles received or out-of-pocket costs. So knowing how much has been paid by everyone insured on your plan is important. You may find out about general amounts charged to get to your deductible cap or out-of-pocket maximum. However, if a CCR is in place, then you may not require the insurance company to provide details of the care under your plan or which dependent obtained it.

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