Maybe. To make sure an EOB will not go home to a partner or parent, you should talk with your health care provider about the timing of your request and their insurance billing process. The insurance company must put your CCR into effect within 7 days of receiving the CCR by phone or email/online. The company has 14 days to put the CCR into effect after they receive a request sent by first-class mail. You can call your insurance company to find out the status of your request and whether it is in effect. By law, they must let you know.